PLEASE HELP

Mirkin · Cadet Joined: Mar 14, 2004 Posts: 3 Location: UK

Hi,
I've been having some seriously annoying problems with my computer! First of all, i can only run one instance/window for internet explorer or yahoo explorer, and if i run more than one window or a popup is opened i get an error message linking to a file in C:\documents and settings\michael\local settings\temp followed by the subdirectroy of wer[].tmp.dir00 containing a text file called appcompat (the [] in wer[].tmp.dir00 indicates that the number after wer veries depending on the program that had the problem).
I first had this problem with carmageddon 2 and then recently with IE and yahoo browser since i got broadband. I have run a virus scan with panda titanium and i have "hijack this", although i do not know how to export its results to a message without having to type them out; is there another way?
Any response would be gratefully recieved!
Thanks for your time!

My system specs are as follows (if it helps a solution to be formulated):
KT4V series ATX motherboard
Athlon XP 2100+ @1.73GHz
512MB PC2700 DDRRAM
Gainward GeForce 4 Ti4200
(I am running windows XP home edition with all automatic updates installed)

Mirkin · Cadet Joined: Mar 14, 2004 Posts: 3 Location: UK

I have attached the log file from Hijack This.
The problem with my computer is its evil and recent habit of throwing up error messages (of the "send this complaint ot microsoft" variety) relating to a species of files (varying in directory and contents depending on the program it was created in reference to) named "appcompat.txt".
Does this log contain anything that would cause IE to close under an error as above when more than one window begins to open?
Or is the file due to the recent addition of the Yahoo browser since i changed isp's?
Any responce would be gratefully recieved!
Thanks

This is the contents of the log file from Hijack This' scan:

Logfile of HijackThis v1.97.7
Scan saved at 17:54:34, on 14/03/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\PAVSRV51.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\AVENGINE.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Wt32exe.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\MICROS~2\GAMECO~1\Common\SWTrayV4.exe
C:\WINDOWS\System32\tblmouse.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\Panda Software\Panda Antivirus Titanium\pavProxy.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\mikes\Downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gamefaqs.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust..._side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/cust...yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/cust...yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Broadband
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\common\ycomp5_2_3_0.dll
O2 - BHO: (no name) - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\common\ycomp5_2_3_0.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SideWinderTrayV4] C:\PROGRA~1\MICROS~2\GAMECO~1\Common\SWTrayV4.exe
O4 - HKLM\..\Run: [tblfunc] tblmouse.exe
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Titanium\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKLM\..\RunOnce: [LUPGCONF] "C:\Program Files\Panda Software\Panda Antivirus Titanium\LUpgConf.exe" /RunOnce2_04_00
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\microsoft office XP\Office10\OSA.EXE
O8 - Extra context menu item: &Download with &DAP - C:\mikes\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\mikes\DAP\dapextie2.htm
O8 - Extra context menu item: Download with Go!Zilla - file://C:\mikes\Go!Zilla\download-with-gozilla.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI02FA~1\Office10\EXCEL.EXE/3000
O9 - Extra button: BT Yahoo! Sidebar (HKLM)
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: Homepage (HKCU)
O9 - Extra button: BT (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\mswsoc' missing
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/softwar...launch.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003...scan53.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{46CF21B5-18C5-4600-BBC5-FAB4D766794D}: NameServer = 213.1.119.101 213.1.119.102

Mirkin · Cadet Joined: Mar 14, 2004 Posts: 3 Location: UK

Thanks to all who looked at my post, but i've sorted the problem!
I just created a new windows account under a new nickname and it works fine now Smile


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