Please Help.

Kenny T · Guest

I have mailwasher , it works well and am delighted with it. Yesterday i got the option to buy the new B9 product at a reduced price, so naturally ...jumped in. However once i downloaded benign (trial version) and rani it i got this message " Could not Bind socket. Address and port already in use. " Now being a complete newbie to computers i carried on regardless
and imported my mail from outlook express, i thought great! that was dead easy, now i`ll go get my email from benign with my reg key. No mail! so since yesterday i have had no mail whatsoever from any of my five email accounts and also cannot send any mail. I am completely at a loss as to what i can do can some one please help me to 1. get my outlook back to normal, and 2 once it is back to normal direct me how to get benign functioning as it should do? I have already looked at the other posts concerning this problem but Please i know nothing of proxies, ports, or anything else I'm a 50 year old who only a couple of months ago dipped his toes in cyber waters...... please someone take pity and spell it out to me in idiot speak......thanks. Wink

Devlin · Cadet Joined: Mar 13, 2003 Posts: 3 Location: Uk

Hi

Can't help you with your B9 problem, but if you want to start getting email again through Outlook, go into the Tools menu and select "Accounts". Highlight the account you're using (if there's more than one) and select Mail. You'll see something like "pop3.myisp.b9" - could be quite different from that.

The important think is to look for the three characters ".b9" at the end. That's what Benign has added. Delete these three characters, and your email should be back to normal.

As I say, it won't get Benign running, but at least "you've got mail Very Happy

Hope this helps

+++

Devlin
http://www.marketing-magic.biz

===========================

troy16d · Guest

Do you have other software running that is using port 110 ie Yahoo PoPs Web2PoP etc. or any other proxy your e-mail goes through maybe antivirus program port 110 is a standard port most proxies use it by default but it can be changed Try closing the programs in the tray one at a time restart Benign each time until Benign starts with out error the last closed program is the one using port 110 then we can go from there

Kenny T · Guest

To Devlin and troy16d - guys I panicked and un-installed Benign, i then removed the .b9 from after the server name which is mail.btopenworld.com and i STILL cant send or receive mail from my e-mail accounts I have four btopenworld addresses on my outlook express and none of them work, and i noticed that when ever i restart my computer and go into outlook express tools/ accounts/ to try and fix the problem i notice that my pop3 for all four addresses says Localhost??? not mail.btopenworld.com as they should be??? Now even when i put them back to mail.btopenworld.com as it should be and click on apply I still don't receive or get sending any mail. And when i restart my pc next time round the settings are again at localhost??? I tried putting in a new email account into hotmail a hotpop account which i know has different settings (not mail.btopenworld.com but instead pop.toughguy.net this works fine! Any ideas what can be wrong with my own isp mail accounts why i cant send or receive, i have mail i NEED to get. This is the message i get for each account when trying to receive my mail

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.btopenworld.com', Server: 'localhost', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I appreciate you guys taking the time to try and help me here, i hope maybe this further info can give you some idea as to what i can do to get my email back at least......Maybe THEN i can work on how to get benign to work for me. Thanks.

troy16d · Guest

If you have to get your mail this can be temporary go http://www.e-mailanywhere.com you can get your POP mail thier if it is not your ISPs fault

troy16d · Guest

I will think about your problem some more

Kenny T · Guest

Thank you troy16d , and thanks for the info regarding the `mailanywhere` website i managed to read my mail there. You dont know how important that was, thanks again.

rusticdog · Posted: Sat Mar 15, 2003 9:02 pm Post subject:

Likely the localhost is being caused by your anti-virus program. Is this still running ?
When you change the server address in Outlook Express, nothing should be changing this back, are you certain you are clicking OK to confirm this change ?, and not just closing the account detail window with the X button.

Kenny T · Guest

Yes rusticdog i am clicking on ok when changing the `locolhost back to `mail.btopenworld.com` and yes my penicillin 2002 antivirus is still running. Any and all help appreciated in fixing this for me as my btopenworld e-mail account is my most important, i have hotmail but only as a stand by.

Guest · Posted: Sun Mar 16, 2003 9:54 am Post subject:

Kenny T check to see if you can change the port number that penicillin 2002 antivirus uses to scan e-mail because as of yet you can't change it in Benign and two programs can't use the the same port

troy16d · Guest

Kenny T check to see if you can change the port number that penicillin 2002 antivirus uses to scan e-mail because as of yet you can't change it in Benign and two programs can't use the the same port

Kenny T · Guest

troy16d where would i look and how do i go about changing the port number of the pen.2002 anti-virus program? like i mentioned in my initial post im a complete newbie to computers but dont mind giving it a shot if someone can guide me through what to do. Thanks.

Kenny T · Guest

I found this in the `read me` for trend penicillin2002 troy16d if it helps any -

Internet mail (POP3) scanning setting
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If you enable Internet mail (POP3) scanning, POP3 scan will change the
settings of mail clients:

POP3server: localhost
user name: name/server name

For example, if your POP3 server is "mailserver.com" and user name
"username", after installing PC-cillin 2002 and you enable POP3 scanning
the POP3 scan will change the settings of mail clients to the following:

POP3server: localhost
user name: "username/mailserver.com"

Currently, PC-cillin 2002 can automatically change the settings of the
following mail clients:

Microsoft Outlook Express 4.0, 5.0, 5.5, 6.0
Microsoft Outlook 98, 2000, 2002
Netscape Messenger 4.5, 4.6, 4.7
Netscape 6.0, 6.1
Eudora Pro 4.1, 4.2, 4.3, 4.3
Becky Internet Mail ver.2

Internet mail (POP3) scanning uses TCP/IP Port 110
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
By default, PC-cillin 2002's Internet mail (POP3) scanning feature uses
TCP/IP Port 110. Scanning will not be successful if your email client
uses a TCP/IP port other than 110. If you use a different TCP/IP port,
please contact Trend Micro technical support.

troy16d · Guest

I have not used penicillin antivirus but I would imagine you should be able to change the port from within the configuration setting look for a box that has incoming port 110 if not the only way to solve this problem would be to only use Benign and disable the e-mail scan Because you can't change the port Benign uses maybe they will add this in a new release Benign does a better job at scaning e-mail running it through antivirus is redundant although people feel safer

If you can change the incoming port of penicillin antivirus we can get this setup to work correctly I was just at Trend Micro's technical support and it does not look like the port can be changed but let me know if you find a setting to change it

brandstockil · Guest

hi Kennyt and troy16d
I have a very similar problem with trend micro office scan it keeps on changing the pop3 mail settings and the uname eg: pop3: localhost
username: brandstockil/pop3.btconnect.com this is an ongoing problem. I do have Trends pop3 scanning inabled on the clients
Well if anyone out there could shed some light it would be great


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