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avast! antivirus and Benign?

 
Post new topic   Reply to topic       All -> FavForums -> Benign - Troubleshooting
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lwolv

Cadet
Cadet



Joined: Mar 24, 2004
Posts: 2
Location: USA

PostPosted: Thu Mar 25, 2004 11:57 am    Post subject: avast! antivirus and Benign?
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I've noticed in the past few days that e-mail that attachments have been eliminated from e-mail services that use avast! antivirus.

The avast! message is "Outbound message clean." Well, it's clean to the point of not having anything there. I use Benign, Mailwasher 4.0 and AdSubtract.

Any help would be appreciated.
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hamster

Firetrust Host
Firetrust Host



Joined: Mar 27, 2003
Posts: 74
Location: New_Zealand

PostPosted: Thu Mar 25, 2004 7:01 pm    Post subject: Re: avast! antivirus and Benign?
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lwolv wrote:

The avast! message is "Outbound message clean."


Hi there
Benign is an incoming mail (POP3) scanner and has nothing to do with your outgoing mail (SMTP).



In Benign click Tools>>Summary>>Message log

Are all your emails there?
Every email should be there. If not then you do not have Benign setup correctly.

I have used Avast! with Benign and can send you some documentation if you are having problems?

Cheers
Hamish
Firetrust Support
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lwolv

Cadet
Cadet



Joined: Mar 24, 2004
Posts: 2
Location: USA

PostPosted: Thu Mar 25, 2004 8:38 pm    Post subject: Avast! and benign
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Sorry to mislead you.

The e-mails are being sent from another person's ISP. He has avast! antivirus. I have Benign. Somewhere between his send and my receipt the attachments are lost.

Linc Wolverton
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hamster

Firetrust Host
Firetrust Host



Joined: Mar 27, 2003
Posts: 74
Location: New_Zealand

PostPosted: Sat Mar 27, 2004 6:45 pm    Post subject:
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Hi Linc
I have replied to your email. We will take the problem off the forum at the moment. This is easier to correspond via email.

Cheers
Hamish
Firetrust Support
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