COMPUTER COPS PLEASE HELP!!!! IE BROWSWER PROBLEMS......

JuanaQ · Cadet Joined: May 20, 2004 Posts: 8 Location: USA

Good afternoon 2 all:

I recently went to my IE address button (where u type the web address u want to go to) to do a search. It took about 1 minute to do the search only to show the following web page: SEARCHNAV.COM: it didn't do a search for me on it only took me to this website and then it refers me to other search engines!

HOW DO I REMOVE THIS SEARCHNAV.COM search engine from my computer? I tried doing it through the internet options and also the search button, then customize, etc....only to get NO RESULTS! THis is drivign ME NUTS! Evil or Very Mad

I am a newbie so please do step by step...thanks

Please help...this is my Hijackthis Log: (Please let me know if I did it right...) ANY HELP is appreciated ..... thanks in advance!

Logfile of HijackThis v1.97.7
Scan saved at 1:07:42 AM, on 5/25/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PNPCHK.EXE
C:\PROGRAM FILES\ONLINE SERVICES\PRODIGY\BIN\PIDUNHK.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\ANTVIRUS\WIMMUN32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\U1JGL8FI\HIJACKTHIS[1].EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://google.com./ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://main.ezanga.com/ezanga.main.tool...search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM32\blank.htm
F1 - win.ini: run=c:\windows\options\cabs\cyxid.exe
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.xupiter.com/toolbar2"); (C:\PROGRA~1\Netscape\Users\default\prefs.js)
O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1601.0\EN-US\MSNTB.DLL
O3 - Toolbar: eZanga Toolbar - {B789A28C-D063-4826-A31A-9268D503852E} - C:\PROGRAM FILES\EZANGATOOLBAR\CONFLICT.1\ULTRABAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [OEMCLEANUP] c:\windows\OPTIONS\oemreset.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PNPCHK] PNPCHK.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRAM FILES\ONLINE SERVICES\PRODIGY\BIN\PIDUNHK.EXE"
O4 - HKLM\..\Run: [QuickenSEMessage] C:\QUICKENW\QSEMSG.EXE
O4 - HKLM\..\Run: [FontFix] c:\windows\options\systools\fntfix.exe
O4 - HKLM\..\Run: [SystemWizard Sniffer] C:\Program Files\Common Files\SystemSoft\sniffer.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [MSVersion] C:\WINDOWS\SYSTEM\INTERNETFEATURES.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\RunServices: [Winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HOTKEY] C:\PROGRA~1\NAV\hotkey.exe /AUTO /BAR
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: iRiS AntiVirus Active Monitor.LNK = C:\ANTVIRUS\wimmun32.exe
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: eZanga Cursor Search - C:\WINDOWS\All Users\Application Data\Infospace\eZangaToolbar\contextsearch.htm
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Net2Phone (HKLM)
O9 - Extra 'Tools' menuitem: Net2Phone (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .com/VGApp/pe/Statements?FW_Event=DOWNLOAD_IMAGE&pageType=PDF: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {71BB7D81-995F-11D0-9273-AC9707C10000} (VpAct Server) - http://javatalk.excite.com/VP/vp30b/act...30chat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn.com/components/ocx/...pricer.cab
O16 - DPF: Talk City EZTalk 3.0 - http://bizchat.liveworld.com/java/ezmed/ezmed_sp.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc...tor/sw.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200...taller.exe
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.103/1075d79b659d13542d02/netzip/RdxIE.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} - http://activex.liveupdate.com/controls/cres.cab
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50...5AxWin.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/022357ae87e877d210...RdxIE6.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C...6435416667
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/s...mEgath.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = luc.edu
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = it.luc.edu,luc.eduLogfile of HijackThis v1.97.7
Scan saved at 1:07:42 AM, on 5/25/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PNPCHK.EXE
C:\PROGRAM FILES\ONLINE SERVICES\PRODIGY\BIN\PIDUNHK.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\SUPPORT.COM\BIN\TGCMD.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\SYSTEM\PELMICED.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\ANTVIRUS\WIMMUN32.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\U1JGL8FI\HIJACKTHIS[1].EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://google.com./ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://main.ezanga.com/ezanga.main.tool...search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM32\blank.htm
F1 - win.ini: run=c:\windows\options\cabs\cyxid.exe
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.xupiter.com/toolbar2"); (C:\PROGRA~1\Netscape\Users\default\prefs.js)
O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1601.0\EN-US\MSNTB.DLL
O3 - Toolbar: eZanga Toolbar - {B789A28C-D063-4826-A31A-9268D503852E} - C:\PROGRAM FILES\EZANGATOOLBAR\CONFLICT.1\ULTRABAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [OEMCLEANUP] c:\windows\OPTIONS\oemreset.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PNPCHK] PNPCHK.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [PiDunHk] "C:\PROGRAM FILES\ONLINE SERVICES\PRODIGY\BIN\PIDUNHK.EXE"
O4 - HKLM\..\Run: [QuickenSEMessage] C:\QUICKENW\QSEMSG.EXE
O4 - HKLM\..\Run: [FontFix] c:\windows\options\systools\fntfix.exe
O4 - HKLM\..\Run: [SystemWizard Sniffer] C:\Program Files\Common Files\SystemSoft\sniffer.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [WinampAgent] "C:\PROGRAM FILES\WINAMP\WINAMPa.exe"
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [MSVersion] C:\WINDOWS\SYSTEM\INTERNETFEATURES.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\RunServices: [Winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HOTKEY] C:\PROGRA~1\NAV\hotkey.exe /AUTO /BAR
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: iRiS AntiVirus Active Monitor.LNK = C:\ANTVIRUS\wimmun32.exe
O4 - Startup: PowerReg Scheduler.exe
O8 - Extra context menu item: eZanga Cursor Search - C:\WINDOWS\All Users\Application Data\Infospace\eZangaToolbar\contextsearch.htm
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Net2Phone (HKLM)
O9 - Extra 'Tools' menuitem: Net2Phone (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .com/VGApp/pe/Statements?FW_Event=DOWNLOAD_IMAGE&pageType=PDF: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {71BB7D81-995F-11D0-9273-AC9707C10000} (VpAct Server) - http://javatalk.excite.com/VP/vp30b/act...30chat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn.com/components/ocx/...pricer.cab
O16 - DPF: Talk City EZTalk 3.0 - http://bizchat.liveworld.com/java/ezmed/ezmed_sp.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc...tor/sw.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200...taller.exe
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.103/1075d79b659d13542d02/netzip/RdxIE.cab
O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} - http://activex.liveupdate.com/controls/cres.cab
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50...5AxWin.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/022357ae87e877d210...RdxIE6.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C...6435416667
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - https://www.ibm.com/pc/support/access/s...mEgath.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = luc.edu
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = it.luc.edu,luc.edu

Acheton · Posted: Tue May 25, 2004 1:09 pm Post subject:

I've moved this post to a more appropriate forum. An expert will be by soon to help you Smile


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