View previous topic :: View next topic |
Author |
Message |
mikegm
Cadet
Joined: Nov 18, 2003
Posts: 8
Location: USA
|
Posted: Tue Nov 18, 2003 10:33 am Post subject: how to remove backdoor.blarul |
|
|
I am using a free AVG version.
Recently it always reports that a virus named 'tranjan horse backdoor.blarul' is found.
I have runned AVG but found nothing.
Can someone tell me how to get rid of it? Thanks! |
|
Back to top |
|
|
CalamityJane
Security Expert
Premium Member
Joined: Oct 05, 2002
Posts: 2363
Location: Central Florida, USA
|
Posted: Tue Nov 18, 2003 10:55 am Post subject: |
|
|
Hello mikegm
Have you looked in the Virus Vault? It could be that the file was already quarantined by AVG.
Please open your AVG program and Choose *Program* at the top and then select *Virus Vault*. If you see any files in there you should be able to delete them with your AVG. |
|
Back to top |
|
|
mikegm
Cadet
Joined: Nov 18, 2003
Posts: 8
Location: USA
|
Posted: Tue Nov 18, 2003 11:13 am Post subject: |
|
|
I have tried that, but still it jumps out some time. |
|
Back to top |
|
|
TonyKlein
Site Moderator
Joined: Oct 15, 2002
Posts: 5815
Location: Netherlands
|
Posted: Tue Nov 18, 2003 11:46 am Post subject: |
|
|
Where does it say the infected file is located?
_________________
Tony |
|
Back to top |
|
|
CalamityJane
Security Expert
Premium Member
Joined: Oct 05, 2002
Posts: 2363
Location: Central Florida, USA
|
Posted: Tue Nov 18, 2003 12:03 pm Post subject: |
|
|
Look under *Results* at the top of the AVG program and choose *test Results* For any scan listed in there where a virus was detected, please get the *detail info* . That will tell us where it was found
You may find more than one. Start with the most recent first |
|
Back to top |
|
|
mikegm
Cadet
Joined: Nov 18, 2003
Posts: 8
Location: USA
|
Posted: Tue Nov 18, 2003 12:42 pm Post subject: |
|
|
it was first found in download files in directory 'edonkey', then I ran the AVG test and also uninstalled edonkey.
Today and yesterday AVG just jumped out to say this virus also found
in 'c:\system volume\'. |
|
Back to top |
|
|
Bulldog
Site Moderator
Joined: Nov 16, 2003
Posts: 4058
Location: Canada
|
Posted: Tue Nov 18, 2003 12:58 pm Post subject: |
|
|
You are running XP I presume.
The infection is *locked* in your system restore folders.
Please do this and then rescan with AVG.:
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot.
Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
_________________
Cheers |
|
Back to top |
|
|
mikegm
Cadet
Joined: Nov 18, 2003
Posts: 8
Location: USA
|
Posted: Tue Nov 18, 2003 1:20 pm Post subject: |
|
|
can's find the system restore tab in the properties.
also when I am trying to open the properties, jump out
"This application has failed to start because framedyn.dll was not found. Re-installing the application may fix this problem."
what shall I do now?
Thanks! |
|
Back to top |
|
|
TonyKlein
Site Moderator
Joined: Oct 15, 2002
Posts: 5815
Location: Netherlands
|
Posted: Tue Nov 18, 2003 1:38 pm Post subject: |
|
|
5260 » Windows XP application failed to... Not Found
Also, how d'ya mean, no System Restore tab??
How many tabs do you see, and what are they called?
_________________
Tony |
|
Back to top |
|
|
TonyKlein
Site Moderator
Joined: Oct 15, 2002
Posts: 5815
Location: Netherlands
|
Posted: Tue Nov 18, 2003 1:47 pm Post subject: |
|
|
You could try this:
1. Insert the Windows XP CD
2. paste the following command in the RUN command box and hit enter.
rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf
System Restore core files should be reinstalled.
Alternatively, open Windows Explorer, navigate to "C:\Windows\Inf" folder, right-click sr.inf and choose "Install" from the context menu.
Tell us how that goes.
Last edited by TonyKlein on Tue Nov 18, 2003 1:48 pm, edited 1 time in total |
|
Back to top |
|
|
Bulldog
Site Moderator
Joined: Nov 16, 2003
Posts: 4058
Location: Canada
|
Posted: Tue Nov 18, 2003 1:47 pm Post subject: |
|
|
The system restore tab is missing because of this error you are receiving.
You need to check the path in Environmenatl variables.
To verify if this is the problem, try this.
Go to start > run > type command enter
At the prompt > that opens type ipconfig/all and hit enter
What happens ? Did you get an error or did it list your IP addys ?
Type exit to close the box. |
|
Back to top |
|
|
mikegm
Cadet
Joined: Nov 18, 2003
Posts: 8
Location: USA
|
Posted: Tue Nov 18, 2003 2:22 pm Post subject: |
|
|
I have searched "framedyn.dll", and have found the file in "c:\windows\system32\wbem",
also I have tried the method TonyKlein posted, but still no that Tab.
there are 6 tabs in my properties, no system restore tab |
|
Back to top |
|
|
TonyKlein
Site Moderator
Joined: Oct 15, 2002
Posts: 5815
Location: Netherlands
|
Posted: Tue Nov 18, 2003 2:26 pm Post subject: |
|
|
I wonder whether it's some kind of restriction. Will have a look.
_________________
Tony |
|
Back to top |
|
|
mikegm
Cadet
Joined: Nov 18, 2003
Posts: 8
Location: USA
|
Posted: Tue Nov 18, 2003 2:26 pm Post subject: |
|
|
no ip address lists,
and it says that ipconfig is not an external or internal command |
|
Back to top |
|
|
Bulldog
Site Moderator
Joined: Nov 16, 2003
Posts: 4058
Location: Canada
|
Posted: Tue Nov 18, 2003 6:54 pm Post subject: |
|
|
mikegm wrote: |
no ip address lists,
and it says that ipconfig is not an external or internal command |
Your path statement is buggered I believe.
We need to follow the instructions from the link that Tony provided.
The easiest way to check the path statement is as follows. If this fails or you get an error, we will need to manually check in your registry according to that article.:
right click on My Computer > properties > advanced > click enviroment variables > under system variables, find/select Path and click edit > select everything in the Variable Value field then right click on the selected text and press Copy
Please paste the contents here
|
|
Back to top |
|
|
|