Benign OK last night....But this morning?

wandrinstar

Hello I thought I would post the message I got on test email this morning. Last night everything was OK, but not this morning, I had to "fiddle about" to get it going. After several test emails from MS Outlook this appeared;

wandrinstar · Posted: Sat Apr 03, 2004 11:06 am Post subject:

Still having the same problem/s. It goes OK for a while then stops. Last night (Fri) it went OK. This morning it wouldn't start, I decided to leave it for a while to see if it would start itself. No. After a while I opened it again to see if I could spot anything obvious, I don't know if I done anything to it or not but suddenly a pile of mail came down. Now after dinner it has stopped again, I opened "email accounts" and removed the b9, and another flood of mail. It is very erratic and unreliable and that is a great pity because I love it and the work it does. But we can't go on like this all the time.
Is there a fix for this, I would appreciate a reply from Benign or someone very experianced in handling Benign. Question

wandrinstar · Posted: Sat Apr 03, 2004 11:26 am Post subject:

I'm sorry but the IMG is coming out much smaller than the upload. Sad

wandrinstar · Posted: Sat Apr 03, 2004 4:25 pm Post subject:

Looks like I have been talking to myself to-day Confused

Anyway Benign has started working again and the fact that it works correctly sometimes shows that it is correctly installed. Exclamation

hamster · Posted: Mon Apr 05, 2004 1:16 am Post subject:

I am listening. Really. Smile

If you could email me at
I can help.

I think we have corrosponded before.

regards
Hamish
Firetrust Support

Ikeb · Posted: Mon Apr 05, 2004 1:25 am Post subject:

Suggestion: Let folks post their problems here and respond to them here. This is the B9 Troubleshooting forum isn't it? I'm sure that everone else would benefit from the exchange.

rusticdog · Posted: Mon Apr 05, 2004 1:43 am Post subject:

I disagree, the intention is that this is a user supported forum, so when requiring technical support it's better it goes through our officially supported channels, once the problem is identified though there is no reason the answer cannot be posted

Ikeb · Posted: Mon Apr 05, 2004 2:21 am Post subject:

OK fair enough. It's not the same MO as you use but having the solution posted would be good. Thumbs Up


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