eBay Security Measures

Peter · Guest

I've just recieved this email, just wondering if its legit or not?

Dear valued eBay member,

It has come to our attention that your eBay Billing Information records are out of date. That requires you to update the Billing Information If you could please take 5-10 minutes out of your online experience and update your billing records, you will not run into any future problems with eBay's online service.
However, failure to update your records will result in account termination.
Please update your records in maximum 24 hours.

Once you have updated your account records, your eBay session will not be interrupted and will continue as normal. Failure to update will result in
cancellation of service, Terms of Service (TOS) violations or future billing problems.Please click on the link below to update your billing information.

Then they gave me a link........

*Please do not respond to this e-mail as your reply will not be received.

Thanks for your patience as we work together to protect your account.

Regards,

Safeharbor Department
eBay Inc.

lilliebet65 · Posted: Mon Mar 15, 2004 4:07 pm Post subject:

Clicking on a link within an e-mail to give billing info ......................... not a good idea.

I would suggest you report the message to e-bay through the site, if it's genuine - they'll soon let you know!

Peter · Guest

I've already sent an email to eBay in regards to this email. They haven't sent one back yet.... The only problem it says that they will cancel my account if I don't feel the form out within 24hrs!

Inside the link, they want me to give them my email address and password! Why would they want that? Thats why I thought it was a bit weird, because eBay doesn't need that kind of info!

Thanks for the reply....

ColdinCbus · Corporal Joined: Feb 16, 2004 Posts: 65 Location: USA

Look at the mail headers to see where the message originated from. If it is not through their mail servers, I would be willing to bet it is a scam.

lilliebet65 · Posted: Mon Mar 15, 2004 4:29 pm Post subject:

I've had a good look around eBay's security info and privacy policy but can't find anything relating to gathering information by e-mail. Paypal, for instance, state categorically that they do not gather info this way and you should not respond to e-mails purporting to be from Paypal if they ask for such information.

If your details need updating, surely you can do that onsite. In what way are the details out of date? And only 24 hours to update? Seems fishy to me. Shocked

chiya · Posted: Mon Mar 15, 2004 5:25 pm Post subject:

I got a very similiar email only mine was from paypal and I dont have a paypal account, so its probably a scam. I just deleted mine.

Peter · Guest

The first email states it was from eBay Inc

The second states it was from

Confused!!!

rusticdog · Posted: Tue Mar 16, 2004 4:04 am Post subject:

I'd bet with almost no doubt these will be scams

Peter · Guest

lyiea2000 · Guest

I just received a email that told me I put in a request to change my email information and apparently its been changed and I cant do anything on ebay could someone please help me

handfullat5 · Trooper Joined: Mar 31, 2004 Posts: 10 Location: USA

IT MAY BE A SCAM! HAVE YOU TRIED YOUR EBAY ACCOUNT?

I got a mail saying I changed my email info too and that I couldn't use my Ebay account until I comfirmed it by logging into my account. They provided a link.

I didn't click on the link, because I had just read in the Ebay help info warnings about fake mailings.

I went to Ebay and my account works fine. I emediatly emailed Ebay (with a copy of the email) and they emailed me back and informed me it was IN FACT A SCAM LETTER, and they had already investigated and busted the person doing it.

Further more they informed me, they NEVER send emails asking for personal information.

Best suggestion: NEVER CLICK ON A LINK WITHIN A EMAIL asking for personal info saying their from Ebay or PayPal.

Theres several FAKE PAYPALS floating around too. I've gotten some.

Some have suggested lately to check the address bar and make sure that the s is there. Ex: https:// NOT https//. The s is for secure site. The the spoofers have managed to fake that too. SO don't rely on that.

I NEVER log on to my Ebay or PayPal accounts from emails. I go straight to there sites.

Check your Ebay Account and make sure everything is correct and you can use Ebay. If you can, you know it's a spoof and just delete it.

If you can't get into your account or somthing has changed that you didn't change your self. Then someone has hijacked your account. You need to contact Ebay.

I use their live help alot, with great success! THe Live help icon is on the Home page near the right top corner.

I hope this helps. Good Luck!

cj-a · Cadet Joined: Feb 01, 2004 Posts: 7 Location: Canada

This IS a scam, and by now a fairly well known one. DO NOT REPLY TO ANY SUCH MESSAGE!!!

Both e-Bay and PayPal users have been plagued in recent months by variants of this message. The sender, disguised as a legitimate communication form e-Bay or PayPal, attempts to get you to give them your banking or other personal info.

All such e-mails should be forwarded to , or if you're in Canada.

More info on these can be found at:
http://pages.ebay.ca/help/welcome/account_protection.html

http://pages.ebay.com/education/spooftutorial/

PayPal has similar information on their website.

Best of luck.

XXMariahXX · Guest

i have paid for an item an have not heard nothing from them and my account is unconfirmed by the us is this stopping me recieving my item


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