Zonealarm and DCOM

ezysk · Trooper Joined: Apr 20, 2004 Posts: 13 Location: USA

Anybody have any problems with Zonealarm and DCOM? Whenever I attempt to install Zonealarm, my PC crashes. In the systems event viewer after reboot I get this error message:

"DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service ImapiService with arguments "-Service" in order to run the server:

{520CCA63-51A5-11D3-9144-00104BA11C5E}"

Some people say to go ahead and either delete or disable DCOM. Anyways, I thought I might get some feedback on this.

Hoov · Posted: Wed Apr 28, 2004 2:44 pm Post subject:

I don't think that is the problem. Try turning off the boot on error option in XP so that you can get the error message from the BSOD.

ezysk · Trooper Joined: Apr 20, 2004 Posts: 13 Location: USA

How do I do that ?

Hoov · Posted: Wed Apr 28, 2004 8:27 pm Post subject:

Go to the control panel and open up system. then go to the advanced tab, then down to the startup and recovery and click settings, then under system failure, uncheck the automatic reboot.

Once it reboots, see if you can find the error on Gogle, or post it back here.

ezysk · Trooper Joined: Apr 20, 2004 Posts: 13 Location: USA

But if I "uncheck" the automatic reboot...then how will it reboot after crash? Or do I just pull the plug out, and plug it back in again, to reboot it that way? Anyways, after every serious crash and subsequent reboot, MS prompts me to email them the error data report, which basically is and error signature report consisting mostly of code in 0's and 1's.

ezysk · Trooper Joined: Apr 20, 2004 Posts: 13 Location: USA

Well, you were right. Even though I "disabled" DCOM, the PC still crashed during a zone alarm installation. Here is the error event viewer log,after crash reboot regarding the attempted install:

The Event log service was started.

The computer has rebooted from a bugcheck. The bugcheck was: 0x100000ce (0xec8c7cce, 0x00000000, 0xec8c7cce, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini042904-01.dmp.

DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service ImapiService with arguments "-Service" in order to run the server:
{520CCA63-51A5-11D3-9144-00104BA11C5E}

Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 00E018604C23. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

The description for Event ID ( 1 ) in Source ( Sentinel ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event

Your computer has automatically configured the IP address for the Network Card with network address 00E018604C23. The IP address being used is 169.254.142.71

The IP address lease 192.168.100.11 for the Network Card with network address 00E018604C23 has been denied by the DHCP server 192.168.100.1 (The DHCP Server sent a DHCPNACK message).

The following boot-start or system-start driver(s) failed to load:
SMPLSCSI


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