IE6 Won't Load Some Sites

Mayormap · Cadet Joined: Apr 28, 2004 Posts: 3 Location: USA

internet explorere fails to load many sites thata week ago i was able to visit. i use norton, adaware, cwshredder, and spybot and don't know what's wrong.

Logfile of HijackThis v1.97.7
Scan saved at 12:25:42 AM, on 4/28/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\MAP\Desktop\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll (file missing)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [D-Link Air Utility] C:\Program Files\D-Link\Air Utility\AirCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/sh...wflash.cab

bilbyc · Cadet Joined: Apr 28, 2004 Posts: 4 Location: USA

I had a similar problem. Are you using a router?

Mayormap · Cadet Joined: Apr 28, 2004 Posts: 3 Location: USA

yes i do, but when i use aol everything works. i don't know what's up.

bilbyc · Cadet Joined: Apr 28, 2004 Posts: 4 Location: USA

Yep, sounds like we had the same problem. Here's what I did (actually the Comcast tech walked me through it and it worked).
1) Attach your cable modem directly to your computer (not through the router)
2) Turn off computer and unplug your cable modem so it can reset
3) Plug your modem back in and let it do its startup & bootup your computer
4) Go to "My Computer", "My Network Places", & then "View Network Connections"
5) Double-click "Local Area Connection"
6) On the "General" tab click "Properties"
7) Highlight "Internet Protocol (TCP/IP)" and then click on "Properties"
Cool

Make sure "Obtain an IP Address Automatically" is selected (I always play it safe and write the IP address down selected just in case. If you already deleted it you can go back to it by pressing cancel and then go properties again) then click "OK"
9) Press "OK" again
10) Restart your computer and you should be able to surf the net just like old times!

Oh, and once your sure everything's working fine. Turn off your computer and go ahead and go through your router again. This happens to me about twice a year. What happens is your modem has a certain IP address but so does your router. For some reason it defaults once in awhile to the router's IP address and causes these issues. When that happens repeat the above steps and all should be OK again. I hope this helps! If not try changing the settings first and then reset your modem. Let me know if it worked.

teddybear98765 · Trooper Joined: Apr 28, 2004 Posts: 18 Location: USA

I am also having probs getting ie pages to load off and on. I am on dial up, so maybe it could be my server or something like that? Ill go to sev sites I've visited/loaded w/o any probs then the next time nothing will load, after sev whole comp reboots, it usually starts loading them again.

if you figure it out, let me know...i dont think the above mentioned fix will work for me cause I dont use a router/cable hookup.

Thanks,
Heather

bilbyc · Cadet Joined: Apr 28, 2004 Posts: 4 Location: USA

If you use Internet Explorer try clearing you cache:

Go to
TOOLS
Internet Options
Delete Cookies
Delete Files (also check "delete offline content"
Clear History

Then close your browser and reboot your computer. This sometimes might get those web pages to work. Hope this helps.


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