send and post a topic

asus · Trooper Joined: May 01, 2004 Posts: 10 Location: Singapore

do you have a guid to tell me as pure new user how easy it is to send and post a problem and log file.

It looks like I have to many problems on my Notebook, i like to have a patient and simple guide

thank you for your advise
asus

lilliebet65 · Posted: Sat May 01, 2004 7:55 pm Post subject:

Hi asus, welcome to Computer Cops

All you need to do to post your log is copy and paste it into your post. If you have any problems, please let us know Smile

asus · Trooper Joined: May 01, 2004 Posts: 10 Location: Singapore

Thank you I will try to go on

here the test

asus · Trooper Joined: May 01, 2004 Posts: 10 Location: Singapore

I try to paste my copy but was unable to do so
what is wrong with me

lilliebet65 · Posted: Sat May 01, 2004 8:16 pm Post subject:

It's not always an easy process asus, tell me what you've done so far and let's see if we can sort this out Smile

asus · Trooper Joined: May 01, 2004 Posts: 10 Location: Singapore

I do click with ctrl-c on my hijackthis log file and like to paste it in add Atachment it is not working in this way
what is wrong with me, to confused about my problems I think

lilliebet65 · Posted: Sat May 01, 2004 8:40 pm Post subject:

Hi asus, don't try to add your log as an attachment. Just copy and paste into the quick reply box.

asus · Trooper Joined: May 01, 2004 Posts: 10 Location: Singapore

I copy the open file and paste it, is this the normal way?

lilliebet65 · Posted: Sat May 01, 2004 8:49 pm Post subject:

Yes, that's exactly right. If you paste your log here I'll move it to the Spyware forum and someone will take a look as soon as they can.

lilliebet65 · Posted: Sat May 01, 2004 8:56 pm Post subject:

Hi asus, we got there in the end! I've moved your log here http://computercops.biz/postt38025.html

someone will check it for you as soon as they are able. Good luck! Very Happy

asus · Trooper Joined: May 01, 2004 Posts: 10 Location: Singapore

Thank you so much, I wrote a new topic in worm and so on forum, please check for me and advise

Thank you for your patient

lilliebet65 · Posted: Sat May 01, 2004 9:05 pm Post subject:

Hi asus, I've taken that post out of Virus, Worms etc. Please follow the link I gave you. Now that you're sorted I'm off to bed. While you're waiting for a response please take some time to read the following info.

So how did I get infected in the first place?
by our own security guru: Mr. Tony Klein

You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

1) Watch what you download!
Many freeware programs, and P2P programs like Grokster, Imesh, Kazaa and others are amongst the most notorious, come with an enormous amount of bundled spyware that will eat system resources, slow down your system, clash with other installed software, or just plain crash your browser or even Windows itself.

2) Go to IE > Tools > Windows Update > Product Updates, and install ALL Security Updates listed.
It's important to always keep current with the latest security fixes from Microsoft.
Install those patches for Internet Explorer, and make sure your installation of Java VM is up-to-date. There are some well known security bugs with Microsoft Java VM which are exploited regularly by browser hijackers.

3) Go to Internet Options/Security/Internet, press 'default level', then OK.

Now press "Custom Level."

In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

Now you will be asked whether you want ActiveX objects to be executed and whether you want software to be installed.
Sites that you know for sure are above suspicion can be moved to the Trusted Zone in Internet Option/security.

So why is activex so dangerous that you have to increase the security for it?
When your browser runs an activex control, it is running an executable program. It's no different from doubleclicking an exe file on your hard drive.
Would you run just any random file downloaded off a web site without knowing what it is and what it does?

And some more advice:

4) Install Javacool's SpywareBlaster

It will protect you from all spy/foistware in it's database by blocking installation of their ActiveX objects.

Download and install, download the latest updates, and you'll see a list of all spyware programs covered by the program (NOTE: this is NOT spyware found on your computer)
Press "select all", then "kill all checked", and you're done.
The spyware that you told Spywareblaster to set the "kill bit" for won't be a hazard to you any longer.
Although it won't protect you from every form of spyware known to man, it is a very potent extra layer of protection.
Don't forget to check for updates every week or so.

There's a board at Wilderssecurity as well.

Let's also not forget that SpyBot Search and Destroy has the Immunize feature which works roughly the same way.
It can't hurt to use both.

5) Another brilliant program by Javacool we recommend is SpywareGuard.
It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware! And you can easily have an anti-virus program running alongside SpywareGuard.
It now also features Download Protection and Browser Hijacking Protection!

6) IE-SPYAD puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
http://www.staff.uiuc.edu/~ehowes/resource.htm#IESPYAD

Incidentally, another site with an enormous amount of information on computer security, and which is well worth a visit is http://www.wilders.org/

Finally, after following up on all these recommendations, why not run Jason Levine's Browser Security Tests.
They will provide you with an insight on how vulnerable you might still be to a number of common exploits.

asus · Trooper Joined: May 01, 2004 Posts: 10 Location: Singapore

Thank you so much for all your advise, I got all you recomended files.
I wish you a good night and a happy early morning.
hope to hear from you again.
Best Regards
asus


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