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Problem with NAV2003 Update and Auto-protect

 
Post new topic   Reply to topic       Computer Cops Forum Index -> Norton Anti-Virus
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rburton

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Joined: Apr 29, 2004
Posts: 2
Location: Switzerland

PostPosted: Thu Apr 29, 2004 4:54 am    Post subject: Problem with NAV2003 Update and Auto-protect
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Hi folks,

Since updating my PC from Win98* to Win2000, I got NAV2002 to work alright, but as I update to NAV2003 the Norton Antivirus engine doesnt load fully and windows doesnt start properly. The icons and taskbar load up, but when it comes to NAV2003 the Auto-Protect almost blocks the system and won't finish the start-up.

When trying a warmstart, the following problems seem to be blocked in the memory during the start-up procedure: AGSeyApp.exe, ccApp and maybe AXWINFrame. Also a windows 'Set at run time' was resident.
If I start the PC then under safe-mode, and then I deactivate the Auto-Protect, Windows 2000 loads fine!

How do I enable the Auto-Protect in NAV2003 to work properly? Is there a driver conflict of some sort? PLEASE HELP!

Thanks!

p.s. I did uninstall everything correctly using the RNAV2003.exe. I deinstalled everything and reinstalled from scratch (even in regedit the keys were removed).
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iyfjoker

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Joined: May 12, 2004
Posts: 6
Location: USA

PostPosted: Wed May 12, 2004 11:05 am    Post subject:
Reply with quote

ccApp

That program must run in order for AutoProtect to run successfully.


Do an uninstall and clean install.
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