Help please no idea what im doing windows xp possible virus

stoneisland72 · Cadet Joined: May 12, 2004 Posts: 2 Location: Uk

Hi when running ez armour at home it shows up nothinig. But when i run a on-line scan @ RAV it comes up with 1 file infected as posted below.

What is going on?
Can someone help as im not the best with computers thanks so much ..

C:\Documents and Settings\dylan\Local Settings\Temporary Internet Files\Content.IE5\Y5XEV21C\games1[1].htm->(OBJECT0001) - HTML/CodeBaseExec* -> Infected

Im using windows xp with a broadband dial-up[/quote]

k027 · Posted: Thu May 13, 2004 12:46 am Post subject:

Hello stoneisland72,

You have one anti-virus (AV) program telling you that you are infected, the other says you are clean. That is not particularly unusual.

AV programs identify a virus by looking for a specific virus signature. Since new viruses are being created daily, AV programs must be constantly updated with new virus signatures.

You need to make sure that your eTrust AV program is updated frequently:

http://crm.my-etrust.com/CIDocument.asp...D1745846D2

You should take care of the infected file ASAP. Repeat the RAV scan, making sure that you have selected the "Autoclean" option. Smile

zapperjohn · Cadet Joined: May 13, 2004 Posts: 2 Location: USA

When you clean the virus out make sure you temporarily turn off SYSTEM RESTORE in Win XP as the infected file my be in this read only directory.

You can learn how to do this at:
http://support.microsoft.com/default.as...%5D;310405

After you have cleaned everything out don't forget to turn System Restore back on.

Good Luck, ZapperJohn


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