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LUCOMS~1.EXEX and error 1821

 
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WarmfeshMilk

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PostPosted: Fri Mar 19, 2004 5:48 am    Post subject: LUCOMS~1.EXEX and error 1821
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LUCOMS~1.EXE is running on my Task manager .. I don't know if that's normal though ! When I try to run my Norton LiveUpdate. I get error 1821 .. Cannot update Virus Definitions ..Symantec's website intructions for this error don't tally with my experience of it.. I did a HijackThis scan and paste the results below.. If you can help me I would be very happy ! cheers

Neil

Logfile of HijackThis v1.97.5
Scan saved at 10:10:48, on 19/03/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\gearsec.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Neil\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Microsoft Inet Xp..] teekids.exe
O4 - HKLM\..\Run: [windows auto update] msblast.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINDOWS\system32\syshost.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc...tor/sw.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/202c8a0a09093c2b33...xIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200...taller.exe
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50...5AxWin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3406C552-4909-4D53-9DCA-85CE314FCAA9}: NameServer = 158.152.1.43 158.152.1.58
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Zupe

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Joined: May 15, 2002
Posts: 965
Location: New York, NY

PostPosted: Fri Mar 19, 2004 1:12 pm    Post subject:
Reply with quote

To start with, you have the Blaster worm as well as another worm. Please download and run this removal tool from Symantec - http://securityresponse.symantec.com/avcenter/FixBlast.exe

Then run an online anti-virus scan here and let it remove anything it finds: http://housecall.trendmicro.com/housecall/start_corp.asp

Reboot after that and post a new Hijack This log, as well as telling us if there's any change in your problems with Norton.

Lucomserver is the Live-Update component of Norton Antivirus by the way.

_________________
Microsoft MVP
Windows - Security
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WarmfreshMilk

Cadet
Cadet



Joined: Mar 19, 2004
Posts: 2
Location: UK

PostPosted: Sat Mar 20, 2004 2:33 am    Post subject: on the update trail..
Reply with quote

thanks.. I have gratefully done all you suggested.. trend killed teekids and msblast off.. I have also run the symantec tool which confirms I am rid of blaster.. I installed all the suggested Windows Updates while I was at it...

I have run Nortons and it still does everything the same , everything works until it gets to the last thing , and then it says error LU1821 the update failed because you tried to update a file that was in use...

I ran Hijackthis and I have attached the log.. Is it better to attach or paste it ? When I saw the pasted version it looked "unjustified" and harder to read... attachment is called HijackThissaturday.txt

thanks a million Zuke...
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WarmfreshMilk

Cadet
Cadet



Joined: Mar 19, 2004
Posts: 2
Location: UK

PostPosted: Sat Mar 20, 2004 5:38 am    Post subject: ooops must have missed attaching the log.. neil
Reply with quote

Logfile of HijackThis v1.97.5
Scan saved at 07:25:11, on 20/03/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\gearsec.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Neil\Desktop\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINDOWS\system32\syshost.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc...tor/sw.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/...9765338737
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/202c8a0a09093c2b33...xIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200...taller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003...scan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C...9531365741
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50...5AxWin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3406C552-4909-4D53-9DCA-85CE314FCAA9}: NameServer = 158.152.1.43 158.152.1.58
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Zupe

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Premium Member
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Joined: May 15, 2002
Posts: 965
Location: New York, NY

PostPosted: Sat Mar 20, 2004 2:28 pm    Post subject: Re: ooops must have missed attaching the log.. neil
Reply with quote

WarmfreshMilk wrote:
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINDOWS\system32\syshost.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/202c8a0a09093c2b33...xIE601.cab

O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://a320.g.akamai.net/7/320/1456/v50...5AxWin.cab

You're running an older version of Hijack This, so please start by downloading the latest version from here: http://www.computercops.biz/downloads-file-328.html Please unzip it to its own folder, as otherwise it will clutter up your desktop with its backups.

Once that's done, with all browser windows closed, rescan with Hijakc This, put checks next to all the items I quoted above and click "Fix Checked". Reboot, scan again with Hijack This and copy and paste your new log here.

Have you tried installing the latest version of LiveUpdate for Norton and also following the other troubleshooting steps in this knowledgebase article - http://service1.symantec.com/SUPPORT/sh...nt&src=_mi ?

_________________
Microsoft MVP
Windows - Security
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moseslmpg

Guest






PostPosted: Fri May 28, 2004 4:11 pm    Post subject: New.net won't go away
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I'm having a problem. I cannot connect to the internet, my pc is German, and I am receiving this message . Also, the New.net value in the registry won't go away when I try to delete it. I have run Ad-aware 6 and Spybot Search & Destroy but neither of them can get rid of it. I also have a weird process running called jxfzivjzfxsxz.exe. I was just wondering if these things have anything to do with my inability to connect to the internet. Thanks

Here's my log from HijackThis:

Logfile of HijackThis v1.97.7
Scan saved at 09:36:00 AM, on 28/05/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\GEMEIN~1\AOL\ACS\acsd.exe
C:\WINDOWS\Explorer.EXE
C:\Programme\NavNT\defwatch.exe
C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7Debug\mdm.exe
C:\Programme\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Mixer.exe
C:\Programme\NavNT\vptray.exe
C:\Programme\Microangelo\muamgr.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\System32\usbtapnp.exe
C:\Programme\QuickTime\qttask.exe
C:\Programme\Winamp5\winampa.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\dsrss.exe
C:\windows\winlogon.exe
C:\WINDOWS\System\services.exe
C:\WINDOWS\System32\ctfmon.exe
C:\ScanPanel\ScnPanel.exe
C:\Dokumente und Einstellungen\Naveed\Desktop\MOSES\HackingProgramming\FixBlast.exe
C:\Dokumente und Einstellungen\Naveed\Lokale Einstellungen\Temp\Temporäres Verzeichnis 1 für hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-space.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-space.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.search-space.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.microsoft.com/isapi/redir.dl...cid=0x0407
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = http://www.yahoo.com
O1 - Hosts file is located at: C:\WINDOWS\System32\drivers\etc\hosts
O1 - Hosts: 3466709097 sitefinder.verisign.com
O1 - Hosts: 3466709097 sitefinder-idn.verisign.com
O2 - BHO: (no name) - {3212BCA5-DFC1-4587-AD42-A4462C1D417E} - (no file)
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\WINDOWS\DOWNLO~1\CONFLICT.2\ALTAVI~1.DLL
O2 - BHO: (no name) - {98DBBF16-CA43-4c33-BE80-99E6694468A4} - C:\WINDOWS\System32\msole.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: POPStopperIE.CToolbar - {4B7B69EB-A00F-4FCD-B601-ACCBB86ED528} - C:\Program Files\POP-Stopper-IE\POP-Stopper-IE.dll (file missing)
O3 - Toolbar: AltaVista Toolbar - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\WINDOWS\DOWNLO~1\CONFLICT.2\ALTAVI~1.DLL
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Programme\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [vptray] C:\Programme\NavNT\vptray.exe
O4 - HKLM\..\Run: [MOD] C:\Programme\Microangelo\muamgr.exe
O4 - HKLM\..\Run: [LogonStudio] "C:\Programme\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [USBTA] C:\WINDOWS\System32\usbtapnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] C:\Programme\Winamp5\winampa.exe
O4 - HKLM\..\Run: [Windows Shell Library Loader] load shell.dll /c /set
O4 - HKLM\..\Run: [381B33EC] C:\WINDOWS\System32\jxfzivjzfxsxz.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [WSAConfiguration] dsrss.exe
O4 - HKLM\..\RunServices: [27A808AF] C:\WINDOWS\System32\jxfzivjzfxsxz.exe
O4 - HKLM\..\RunServices: [WSAConfiguration] dsrss.exe
O4 - HKCU\..\Run: [POP-Stopper-IE] "C:\Program Files\POP-Stopper-IE\POP-Stopper-IE.exe"
O4 - HKCU\..\Run: [winlogon] c:\windows\winlogon.exe
O4 - HKCU\..\Run: [QuickTime Task] c:\windows\qttasks.exe
O4 - HKCU\..\Run: [System Update] C:\WINDOWS\System\services.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Programme\Microsoft Works\WkDetect.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Programme\America Online 9.0\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ScanPanel.lnk = C:\ScanPanel\ScnPanel.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download by NetAnts - C:\PROGRA~1\NetAnts\NAGet.htm
O8 - Extra context menu item: AltaVista Search - file://C:\Programme\ALTAVISTA Toolbar\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Download &All by NetAnts - C:\PROGRA~1\NetAnts\NAGetAll.htm
O8 - Extra context menu item: Download with TrueSpeed Download Manager - C:\Programme\TrueSpeed\DBooster.htm
O8 - Extra context menu item: Translate - file://C:\Programme\ALTAVISTA Toolbar\Cache\SelectedContextTranslation.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: NetAnts (HKLM)
O9 - Extra 'Tools' menuitem: &NetAnts (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O9 - Extra button: MedionShop (HKCU)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O14 - IERESET.INF: START_PAGE_URL=http://www.medion.de
O16 - DPF: {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} (AltaVista Toolbar) - http://toolbar.altavista.com/static/too...1081462190
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C...5398148148
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} (InstallCtl Class) - http://download.redswoosh.net/Installer...taller.cab
O19 - User stylesheet: C:\WINDOWS\sample.txt
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sevenguy

Guest






PostPosted: Thu Jun 10, 2004 2:57 pm    Post subject: Spyware Problems
Reply with quote

I have been having problems with adware/spyware as well as a total inability to get my windows update to work. I have included a log and am looking for suggestions to try and fix this... Thanks.

Logfile of HijackThis v1.97.7
Scan saved at 12:53:59 PM, on 10/06/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\gearsec.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\Program Files\Dantz\Retrospect\retrorun.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Internet Explorer\IEengine.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINNT\Downloaded Program Files\CONFLICT.1\eBayTBar.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Weatherscope\Weatherscope.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\iepfk.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\iepfk.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\iepfk.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\iepfk.dll/sp.html (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\iepfk.dll/sp.html (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\iepfk.dll/sp.html (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://your-searcher.com/index.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {001F2570-5DF5-11d3-B991-00A0C9BB0874} - C:\WINNT\Downloaded Program Files\CONFLICT.1\eBayBand.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F8790879-4866-4B9B-85FF-A2F5E4EE453E} - C:\WINNT\system32\iepfk.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
O3 - Toolbar: eBay Toolbar - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - C:\WINNT\Downloaded Program Files\CONFLICT.1\eBayBand.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [sys] regedit -s sys.reg
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [IEengine] C:\Program Files\Internet Explorer\IEengine.exe
O4 - Global Startup: Acrobat Assistant.lnk = Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: eBay Toolbar.LNK = C:\WINNT\Downloaded Program Files\CONFLICT.1\eBayTBar.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: Weatherscope.lnk = Weatherscope\Weatherscope.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Customize Menu &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download to eBible - C:\Program Files\GODSPEED eBible\GODSPEEDDownloader\HiHtmlSrcSave.dat
O8 - Extra context menu item: Fill Forms &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Fill Forms (HKLM)
O9 - Extra 'Tools' menuitem: Fill Forms &] (HKLM)
O9 - Extra button: Save (HKLM)
O9 - Extra 'Tools' menuitem: Save Forms &[ (HKLM)
O9 - Extra button: RoboForm (HKLM)
O9 - Extra 'Tools' menuitem: RF Toolbar &2 (HKLM)
O9 - Extra button: eBay Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: eBay Toolbar (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {001F2570-5DF5-11D3-B991-00A0C9BB0874} (eBay Helper Object) - http://download.ebay.com/toolbar/eBayTBar.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {10741751-C35C-45E3-A376-04F0BEF49FF2} (Godspeed_ID_Sync.IDSync) - file://C:\unzipped\VB DRM\Web Installer\ID Sync.CAB
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://C:\foo.mht!http://81.211.105.37/20609/online.chm::/on-line.exe
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/get/sh...tor/sw.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/...orter.cab?
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar...vSniff.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://officebeta.microsoft.com/officeu...t/opuc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/9955/2...sSetup.exe
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {6B401179-541E-4BF3-800F-10C39B529DB9} - http://ftp.gurunet.com/pub/cabs/GNInstaller8000Free.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/d387...scan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C...4040856482
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/contr...assCln.CAB
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/softwa...Plugin.cab
O16 - DPF: {AA14C86B-DA22-4811-8186-BB496A299C5F} (Be Here TotalView Player ActiveX Control, Version 3.0) - http://www.spincam.com/360video/plugins...wer3_0.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/Shar.../cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/sh...wflash.cab
O16 - DPF: {E6D5237D-A6C7-4C83-A67F-F9F15586FA62} (SBFullInst Control) - http://www.spyblast.com/download/SBFull.cab
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