EXPLORER has caused a problem in <unknown>

blakey81 · Trooper Joined: Mar 28, 2004 Posts: 18 Location: UK

Hi,

Theres a problem with Windows ME, when I click on MY Computer, My Documents, etc. I get the following error message "EXPLORER has caused a problem in "

Ive ran Ad-Aware, Spybot, AVG Anti Virus software, ive restarted the computer loads of times and I am giving up on what to do. One way I think may solve it iz to reformat my hard drive and reinstall windows ME

Any help would be appriciated

oh and heres my HiJack This log:

Logfile of HijackThis v1.97.7
Scan saved at 06:10:14, on 29/05/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
D:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISSERV.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\MESSENGER PLUS! 2\MSGPLUS.EXE
D:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
D:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISUM.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE\QUICKCLEAN\PLGUNI.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
D:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
D:\PROGRAM FILES\TROJANHUNTER 3.8\THGUARD.EXE
D:\PROGRAM FILES\RAMPAGE\RAMPAGE.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
D:\PROGRAM FILES\NORTON PERSONAL FIREWALL\IAMAPP.EXE
D:\PROGRAM FILES\NORTON PERSONAL FIREWALL\ATRACK.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\PROGRAM FILES\AOL 7.0B\WAOL.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\RUNDLL32.EXE
D:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Booooooooo Ya
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8010
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O2 - BHO: Core Library - {D4D505DF-D582-400c-91B6-84921012AFE3} - C:\WINDOWS\SYSTEM\PDF7E6F.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.1629.0\EN-GB\MSNTB.DLL
O4 - HKLM\..\Run: [ConfigSafe] C:\CSAFE95\AUTOCHK.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Imonitor] "C:\PROGRAM FILES\MCAFEE\QUICKCLEAN\PlgUni.exe" /START
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [Popup Defence Updater] regsvr32 /s C:\WINDOWS\SYSTEM\PDFUPD.DLL
O4 - HKLM\..\Run: [ashMaiSv] D:\PROGRA~1\ALWILS~1\AVAST4\ashmaisv.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AVG_CC] D:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [THGuard] "D:\PROGRAM FILES\TROJANHUNTER 3.8\THGUARD.EXE"
O4 - HKLM\..\Run: [RAMpage] "D:\Program Files\RAMpage\RAMpage.exe" M=10 T=4 P="D:\Program Files\RAMpage\RAMpageConfig.exe"
O4 - HKLM\..\Run: [SafeGuard Popup Updater (required)] regsvr32 /s C:\WINDOWS\SYSTEM\PDF7E6F.DLL
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
O4 - HKLM\..\RunServices: [Avgserv9.exe] D:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Simp] D:\Program Files\Secway\SimpLite-MSN 2.0\SimpLite-MSN.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0b\aoltray.exe
O4 - Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: SpywareGuard.lnk = D:\Program Files\SpywareGuard\sgmain.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.co.uk
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/...mv9VCM.CAB
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C...6488657407
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) - http://acceso.masminutos.com/laaplicacion.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc...tor/sw.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB

cheers

blakey81 · Trooper Joined: Mar 28, 2004 Posts: 18 Location: UK

oh and a mistake has been made the error message is "EXPLORER has caused a problem in ", as in the posts subject


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