having problems with both wtoolsA.exe and bridge.dll

alaskanfigo · Cadet Joined: May 27, 2004 Posts: 3 Location: USA

Hi,

I am having two problems:
First, when I startup my computer it says c:\windows\system32\bridge.dll will not load. How do I correct this problem?

Also, while my computer is on, I constantly have the hour glass icon next to my mouse pointer. It's as if a program is loading up, but never does. From what I have read in this forum it might have something to do with WToolsA.exe. I have no idea what that is but I do get a message when I shutdown my computer that WToolsA.exe cannot start because I am shutting down. How do I correct these problems?

archimedes · Lieutenant Joined: May 21, 2004 Posts: 155 Location: USA

to easily verify which programs are doing what open the task manager by right clicking the taskbar and click task manager click the processes tab. if you have more than 40 running processes that is in most cases too many. when you have the task manager open click the CPU button twice to get the processes which are using the most CPU will be moved to the top.
then go to
http://www.spychecker.com/program/hijackthis.html
download and install Hijackthis into it's own folder in C:/program files (Hijackthis will make backups in the folder it is installed into
scan with Hijack but do not fix anything. the scan button will change into a save log button. save the log then repost it

alaskanfigo · Cadet Joined: May 27, 2004 Posts: 3 Location: USA

Problem re-cap: bridge.dll won't load, pointer always has hour glass next to it, and while shutting down I get a message saying WToolsA.exe failed to initialize. Here is something new though: now that I am back online with my computer I no longer have a problem with the pointer always being accompanied with the hour glass symbol, but as soon as I disconnect my computer from the internet the problem comes back. Any clue why or how I can permanently fix it?

Logfile of HijackThis v1.97.7
Scan saved at 4:09:21 PM, on 6/3/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\carpserv.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe
C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\program files\support.com\bin\tgcmd.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\WINDOWS\sysupd.exe
C:\windows\system32\msbb.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\Program Files\SBC\Connection Manager\CManager.exe
C:\PROGRA~1\BROADJ~1\CORREC~2\CCD.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\Hewlett-Packard\HP Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Yahoo!\browser\YBrowser.exe
C:\PROGRA~1\Yahoo!\browser\YBrowser.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nativehardcore.com/main/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchv.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nativehardcore.com/main/sp.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi...ch/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customi....yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customi....yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=3
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.startium.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.hp.com/info/e-center-p
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=3
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O1 - Hosts: 66.40.16.131 livesexlist.com
O1 - Hosts: 66.40.16.131 lanasbigboobs.com
O1 - Hosts: 66.40.16.131 thumbnailpost.com
O1 - Hosts: 66.40.16.131 adult-series.com
O1 - Hosts: 66.40.16.131 www.livesexlist.com
O1 - Hosts: 66.40.16.131 www.lanasbigboobs.com
O1 - Hosts: 66.40.16.131 www.thumbnailpost.com
O1 - Hosts: 66.40.16.131 www.adult-series.com
O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch1400.dll
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {00A0A40C-F432-4C59-BA11-B25D142C7AB7} - C:\WINDOWS\System32\mskceo.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\mskhhe.dll
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\System32\msglji.gif
O2 - BHO: (no name) - {1E1B2879-88FF-11D2-8D96-D7ACAC95951F} - C:\WINDOWS\DNSErr.dll (file missing)
O2 - BHO: (no name) - {25F7FA20-3FC3-11D7-B487-00D05990014C} - C:\WINDOWS\System32\mseggo.gif
O2 - BHO: (no name) - {447160CD-ECF5-4EA2-8A8A-1F70CA363F85} - C:\WINDOWS\System32\msibkd.dll
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_10.dll
O2 - BHO: (no name) - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
O2 - BHO: (no name) - {7DD896A9-7AEB-430F-955B-CD125604FDCB} - (no file)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\msjfbl.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\System32\bridge.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CC916B4B-BE44-4026-A19D-8C74BBD23361} - C:\WINDOWS\System32\msedah.dll
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\WINDOWS\System32\msnkmi.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_2_3_0.dll
O3 - Toolbar: (no name) - {2CF0B992-5EEB-4143-99C2-5297EF71F44B} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP TV Now] C:\Program Files\Hewlett-Packard\HP TV Now\HpTvNow.exe /RK
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [QT4HPOT] C:\PROGRA~1\HEWLET~1\ONE-TO~1\OneTouch.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray
O4 - HKLM\..\Run: [sys] regedit /s C:\WINDOWS\sys.reg
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [sounoft] sounoft.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
O4 - HKLM\..\Run: [msbb] c:\windows\system32\msbb.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [wxgbixgj] C:\WINDOWS\wxgbixgj.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\RunServices: [sounoft] sounoft.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [svc] C:\WINDOWS\System32\svc.exe
O4 - HKCU\..\Run: [iedll] C:\Program Files\Windows Media Player\iedll.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra button: Yahoo! Login (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com/info/e-center-p
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar...vSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/...mv9VCM.CAB
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/13e370d8b4e...xIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar.../cabsa.cab
O16 - DPF: {92F02779-6D88-4958-8AD3-83C12D86ADC7} - http://www.kewlbar.com/install/toolbar.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://download.yahoo.com/dl/installs/ymail/ymmapi.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc...wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{72769D63-F29C-4D51-B61A-D658F23AB4CF}: NameServer = 206.13.28.12 206.13.29.12


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