How do i get someone to respond?

FBK · Cadet Joined: Jun 01, 2004 Posts: 2 Location: Uk

Hi everyone,

I posted here a few days ago about a suspected Trojan i have and no-one seems to be getting back to me. I know its a site where good people voluntarily give up their time but you do seem to be swamped with infected people! Will mine be gotten round to eventually or is there another source of help anyone can recommend? Im sorry to hassle, its just that im completely screwed until i sort it out and im supposed to be starting a huge new project soon where i'll need my machine every day and im just too poor to pay anyone to come and look at it.

Please respond!!!

FBK

magictouch · Posted: Sat Jun 05, 2004 5:41 am Post subject:

Download Hijackthis: http://www.spywareinfo.com/~merijn/downloads.html

Unzip to a permanent folder. Scan, scan button change to- save log, as you post here.
Before this, run these two:
Spybot: http://www.majorgeeks.com/download2471.html
Install, update, immunize and run. Fix all, marked with red

Adware: http://www.lavasoftusa.com/support/download/#free

Go to Start > Programs > Lavasoft and click on AdAware 6 to open the program

Look at the icons on the top right of the page and click on the ?world? and let AdAware update the spyware reference list

Once the update is finished click on the ?Gear? icon (second from the left) to access the preferences/settings window

In the "General" window make sure the following are selected:
Automatically save log-file
Automatically quarantine objects prior to removal
Safe Mode (always request confirmation)

Click on the "Scanning" button on the left and select :
Scan Within Archives
Scan Active Processes
Scan Registry
Deep Scan Registry
Scan my IE favorites for banned URL?s
Scan my Hosts file
Under ?Click here to select drives + folders, choose:
All of your hard drives

Click on the "Advanced" button on the left and select:
Include additional process information
Include additional file information
Include environment information
Include additional object details

Click the "Tweak" button and select:
Under the "Scanning Engine":
Unload recognized processes during scanning
Include basic Ad-aware settings in logfile
Include additional Ad-aware settings in logfile
Under the ?Cleaning Engine?:
Let Windows remove files in use at next reboot

Click on "Proceed" to save the settings.

Click -Start- and on the next screen choose "Activate in-depth Scan" at the bottom of the page and then choose:
Use Custom Scanning Options

Click -Next- and AdAware will scan your hard drive(s) with the options you have selected.
After scan,put a checkmark to all what it find, then click "finish"

REBOOT


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