MailWasher Freezing upon launch

argonhennley · Cadet Joined: Jun 07, 2004 Posts: 1 Location: USA

I installed MailWasher 4.1 on my new computer and upon launch, it starts to check mail and then just freezes. It will go no further than that. I have to bring up Task Manager and End Task. I thought it might be a bad email hanging it up so i went into my other mail program and pulled all my mail off the server. I then launched Mail Washer again and it seemed fine. An hour passes and I check email again with Mail Washer and it locks up again in the exact same fashion. I have tried uninstalling and reinstalling the program 3 times just to be sure it wasn't a bad install but doesn't help.

Any suggestions? I really like Mail Washer and had no problems with it on my older computer. Here are some specs of my new computer:

-P4 3.2 ghtz
-2 gig ram
- Windows XP Pro
- 120 GB free

Thanks for any help in advance,

Rodaar · Cadet Joined: Jun 07, 2004 Posts: 1 Location: Netherlands

[quote="argonhennley"]I installed MailWasher 4.1 on my new computer and upon launch, it starts to check mail and then just freezes. It will go no further than that. I have to bring up Task Manager and End Task. I thought it might be a bad email hanging it up so i went into my other mail program and pulled all my mail off the server. I then launched Mail Washer again and it seemed fine. An hour passes and I check email again with Mail Washer and it locks up again in the exact same fashion. I have tried uninstalling and reinstalling the program 3 times just to be sure it wasn't a bad install but doesn't help.

I too have a new pc and did all that. But furthermore now I cannot even start the program while after installing MW Pro it worked fine.

rogerrichards · Cadet Joined: May 26, 2004 Posts: 3 Location: Uk

I get exactly the same problem. MW will dlete a specific number of emails and then freeze. If I press STOP as soon as MW starts and click off First Alert checking then everything is ok.

This only seems to happen when I have a lot of emails (above 60).

Roger

Ikeb · Posted: Wed Jun 09, 2004 9:48 am Post subject:

Folks, it's time to turn on Extended Error Logging and fire off the result to RusticDog.

rogerw · Posted: Wed Jun 09, 2004 10:39 am Post subject:

This actually sounds like a server problem rather than a MW problem.

That being said, though, if you set Sequential access (vice Simultaneous access) it will keep MW from pelting your server with a flood of requests and may keep it happier. Find it at Tools>Options>Connections then set the 'sequential' radio button.

Setting this option has helped people having other mysterious problems.


	Home ˇ Topics ˇ Submit News ˇ Top 10 This entire site, Cops Themes, and Computer Cops are Š 2002 - 2004 Computer Cops, LLC. All rights reserved. You can syndicate our news using the file RSS 0.91, ultramode.txt, or RSS 1.0. Acceptable Use Policy. Use signifies your agreement. Engine Copyright Š 2002 by PHP-Nuke, GNU/GPL Licensed. ICRA Member. Paul Laudanski, Member of Computer Cops, LLC Server Load: 1344 pages served in previous 5 minutes. Page Rendered: 0.568 seconds.