Remove TrojanHunter?

Melody · Cadet Joined: Mar 04, 2004 Posts: 4 Location: USA

I downloaded TH and have decided this is not what I want. I'm sure it's an excellent program, but not for me.

I attempted a removal only one day into trial from add/remove programs, but it has left TH folder and 4 files behind that will not allow me to remove them? I contacted the company with this request, but have not been provided with a remedy. If some here can provide the solution, I'll recontact them indicating problem resolved.

Thanks, have a safe and prosperous day...

Melody

claire · Posted: Fri Mar 05, 2004 1:10 pm Post subject:

Hi Melody,

Did you unload the Trojan Guard before uninstalling?

Melody · Cadet Joined: Mar 04, 2004 Posts: 4 Location: USA

Did not uninstall Guard, first... if this is what I was supposed to do, will I be able to delete folder and remnants? Shall I download TH again and follow a certain procedure?

Thanks Much, be safe and prosperous...
Mel

claire · Posted: Fri Mar 05, 2004 3:40 pm Post subject:

Hi Melody,

You can try to reinstall TH.Unload Th Guard and then try Add/remove

HTH

Magnus · Posted: Mon Mar 08, 2004 5:57 am Post subject:

You can always remove TrojanHunter by rebooting into Safe Mode and deleting the TrojanHunter folder. Most often problems like this happen if you uninstall while TrojanHunter Guard is still running.


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