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Can't Enable Auto-Protect in Norton Antivirus

 
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Santini

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Joined: Mar 14, 2004
Posts: 7
Location: New York, NY

PostPosted: Sun Mar 14, 2004 10:26 pm    Post subject: Can't Enable Auto-Protect in Norton Antivirus
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I have Norton Antivirus 2002 on Windows XP and I update the virus definitions frequently. Recently, the autop-protect feature was disabled and when I try to enable it I get the following message: "an error has occured in the script on this page." Line 887, Char 5. The Symantec knowledge base was not helpful. Any suggestions??
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Zupe

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Joined: May 15, 2002
Posts: 959
Location: New York, NY

PostPosted: Wed Mar 17, 2004 3:23 pm    Post subject:
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Have you gone through all of the suggested fixes in this article - http://service1.symantec.com/SUPPORT/na...ar_sch_nam ?
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Santini

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Location: New York, NY

PostPosted: Wed Mar 17, 2004 7:19 pm    Post subject: Thanks
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Zupe - Thanks for the tip. I was able to fix the problem by updating the Symantec Event drivers, as suggested in the site you directed me to.
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