Zone Alarm small problem

spike552 · Trooper Joined: Jan 04, 2004 Posts: 12 Location: USA

when ever i restart my pc this zone alarm crap poped up
it says there is no disk in the drive, please insert into D.

this error also occures when i open zone,when i bouble click the icon i get that error, now that only come up when i want to see what programs i have allowed access to the internet,when its on log file of what has been

blocked i dont get this ernow iam not sure but i think its cause i d/l zone again for friend and then put it to disk,could it be that it think that the .exefile in on the cd and thats y i get this error.

p.s This site rocks,saved my pc

BillC · Posted: Thu Mar 11, 2004 2:56 pm Post subject:

I think I know what is causing this error. Did you install ZoneAlarm or any program since then, from a network or removable drive? If so then probably ZA is looking for the original files to validate them, and they are no longer there. Try removing that program from the Program List in ZA.

If you can't find or remember the program, the reset your database. You will lose all your customizations in ZoneAlarm.

1. Go into the Overview Preferences tab and turn off "Load ZoneAlarm at startup".
2. Reboot into safe mode. {Instructions if needed}
3. Go into the folder named internet logs {do a search if you don't know where it is in your OS}.
4. Delete everything in that folder.
5. Empty the recycle bin.
6. Reboot into normal windows.
7. Restart ZA manually.
8. Recheck the "Load ZoneAlarm at startup".

spike552 · Trooper Joined: Jan 04, 2004 Posts: 12 Location: USA

sweet thnx alot man

OzarkMan · Cadet Joined: Mar 06, 2002 Posts: 4 Location: USA

As BillC was saying....it's probably a program that at one time or another asked for Internet access. Hopefully it's as simple as clicking on each program executables listed in ZA's Control Center and as you do also note down at the bottom in the Entry Detail area....in particular the File Name line.


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